Professional Barista Training

PROFESSIONAL BARISTA PROGRAMME

Train on Commercial Equipment. Serve Real Customers.

Learn by doing in a real café environment with direct coaching, practical experience, and real customer interaction.

Unlike classroom-based training, you’ll work alongside experienced baristas during live service, building confidence and developing the skills required to work in hospitality and customer-facing roles.

 

WHY TRAIN WITH US?

At Little Things Artisan Coffee Roasters, we believe the best way to learn coffee is by making coffee.

Delivered inside our working café and micro-roastery, you’ll experience real workflow, real service, and real expectations.

With a maximum of two participants, you’ll receive personalised coaching and plenty of hands-on time behind the machine.

Whether you’re looking for your first hospitality job, refreshing your skills, or building confidence on commercial equipment, this programme is designed to provide practical experience that translates into the real world.

 

PROGRAMME OVERVIEW

Duration

4 Hours Across Two Sessions

Group Size

Maximum 2 Participants

Location

Little Things Coffee & Micro-Roastery
Glenfield Mall, Auckland

Investment

$400 Per Person

Experience Level

Suitable for beginners and aspiring baristas

 

WHAT YOU’LL LEARN

☕ Coffee Skills

• Espresso preparation
• Dialling in grinders
• Extraction fundamentals
• Recipe development
• Workflow and consistency
• Milk texturing and pouring
• Flat Whites, Lattes and Cappuccinos
• Beverage presentation

🤝 Customer Service

• Professional communication
• Customer interaction
• Building confidence under pressure
• Working as part of a team
• Delivering great customer experiences

🛡 Food Safety & Café Operations

• Safe food handling
• Cleaning procedures
• Equipment care
• Workflow management
• Time management
• Professional workplace behaviour

 

SESSION BREAKDOWN

Session One – Foundations

Approx. 2 Hours

• Espresso preparation
• Dosing and extraction
• Milk texturing fundamentals
• Drink building
• Workflow introduction
• Cleaning procedures

Session Two – Application

Approx. 2 Hours

• Dialling in espresso
• Drink repetition and consistency
• Live service workflow
• Customer interaction
• Speed and efficiency
• Practical assessment and feedback

 

LEARN IN A REAL CAFÉ

This programme takes place during live service.

✓ Real customers

✓ Real workflow

✓ One-on-one coaching

✓ Immediate feedback

✓ Practical experience

Our goal isn’t simply to teach coffee.

Our goal is to build confidence and prepare you for working in hospitality.

 

NZQA-ALIGNED LEARNING OUTCOMES

Coffee & Barista Skills

US17284
Demonstrate knowledge of coffee origin and production.

US17288
Prepare and present espresso beverages for service.

Food Safety

US27955
Demonstrate knowledge of and apply food safety practices in a food-related establishment.

Customer Service & Communication

US27928
Interact with staff and customers.

US27940
Provide café table service.

US11817
Serve customers face-to-face.

US11097
Listen actively to gain information in an interactive situation.

Teamwork & Workplace Skills

US9681
Contribute within a team or group which has an objective.

US27927
Apply workplace health, safety and security procedures.

US27929
Follow workplace procedures and standards.

 

WHO IS THIS FOR?

• People wanting to enter the coffee industry
• Beginners wanting practical, hands-on training
• Café staff wanting to refresh their skills
• Anyone wanting more confidence behind a commercial machine
• People considering a career in hospitality
• Individuals wanting exposure to a real café environment

 

PROGRAMME OUTCOME

By the end of the programme you’ll be able to:

✓ Prepare espresso-based drinks confidently

✓ Texture milk consistently

✓ Understand café workflow

✓ Work cleanly and efficiently

✓ Interact professionally with customers

✓ Gain practical experience in a live service environment

✓ Build confidence behind the machine

 

BUILD CONFIDENCE. LEARN BY DOING. SERVE REAL CUSTOMERS.

Creating genuine pathways into hospitality, coffee, and customer-facing employment through practical, real-world training.

Book Your Place Today.